Driss Boumlik

- Worked on a system using PHP/Laravel to simplify customer service operations, including ticket organization, appointment scheduling, and technician intervention tracking. - Collaborated with cross-functional teams to deliver user-friendly solutions, and enhancing the customer and technician experience. - Contributed in optimizing queries, Fixing bugs and refactoring code.. - Conducted code reviews. - Contributed to the technical documentation, to ensure smooth knowledge transfer and onboarding for new team members.

- Designed and developed a social network platform (grintaaa.com) using Laravel, Angular and TypeScript for organizing sports events, enabling participants to join events, communicate, and rate each other’s performance and behavior, fostering a community-driven experience. - Participated in the definition of the chosen tech stack and set up the project codebase. - Contributed to the design and development of the Human Resources Management System to automate and simplify workforce processes. - Developed a Production Statistics System for call center agents, to track performance in real-time and improve operational efficiency. - Provided technical support and mentorship to new recruits. - Improved the development environment by creating custom tools, which improved the team productivity.

- Developed and integrated the design of the AMDL (Moroccan Logistics Development Agency) website (amdl.gov.ma) using Wordpress, improving its digital presence and user engagement.. - Fixed existing bugs and implemented new features for the Mohammed VI Foundation website (fm6oa.org). - Developed a website (ehm.ma) using Laravel for a fresh fruit production and distribution company, highlighting services such as consulting, farm management, and agricultural development. - Designed and developed a portal site (rae.ma) using Laravel to provide information about studying in Ukraine and Russia, showcasing educational services and accessibility for prospective students. - Conducted user interviews to gather constructive feedback for improving UX.