VIVEK SINGH

- Integrating changes on SLO dashboard for cloudflare services, the service provides standardized SLOs to all the cloudflare services
- Build and operate SLO Directory, Cloudflare's org-wide reliability platform (Go microservices — GraphQL API, SLI precompute, alert generation) that lets engineering teams define Service Level Objectives as code and surfaces live reliability data and burn-rate alerting in Backstage across an ecosystem of 2,100+ services and 400+ products owned by 300+ teams
- Designed and shipped end-to-end "dimensions" support, enabling SLOs to be sliced by attributes across the ClickHouse and Prometheus/Thanos scrapers, a batched metric-publishing pipeline, and the lint/validation layer — including cardinality guardrails that auto-disable runaway SLOs to protect the shared metrics backend.
- Extended the GraphQL API and PostgreSQL data model for incident tracking (component tagging, upsert mutations, schema migrations), improving how service incidents are recorded and correlated with reliability data.
- Integrated multiple large-scale metric backends (Prometheus/Thanos, ClickHouse) to precompute SLIs and error budgets, and generated burn-rate alert rules delivered through Alertmanager for services across the org.
- Owned reliability and developer velocity for the platform: added a Docker + Delve remote-debugging workflow for the microservice stack, cut regular production releases (with automated change-management tickets), and expanded onboarding docs and test coverage.

- Coordinate and manage scheduling for team learning sessions, Game Days, and Hack Week events, helping foster collaboration, experimentation, and continuous improvement.
- Designed complex feature to migrate 600k configs to datalinks in phase approach without impacting customers data.
- Led the technical rollout of the product to the EU region, partnering with a team of 8 engineers to ensure compliance, reliability, and production readiness.
- Designed and owned a distributed load testing framework to validate system scalability, performance, and failure modes under production-like traffic.
- Acted as a primary on-call escalation point, driving incident response, root cause analysis, and long-term fixes to improve system reliability.
- Owned and evolved AWS Lambda–based services written in Java, improving maintainability, performance, and operational stability.
- Influenced system architecture through design reviews, guiding teams toward scalable, fault-tolerant, and maintainable solutions.
- Led multiple proof-of-concept initiatives to evaluate architectural alternatives and inform decisions to replace or modernize core systems.
- Served as mini-squad technical lead, owning epic-level planning, execution, and cross-functional coordination to deliver roadmap initiatives.
- Delivered Datalinks and Dependent dropdown feature which is getting positive traction of user's sheet by 10% month by month
- Built operational tooling and maintenance scripts using Golang and TypeScript to automate workflows and reduce manual effort.
- Established end-to-end synthetic monitoring using Datadog, improving early detection of production issues and release confidence.
- Contributed to engineering hiring efforts, conducting coding and system design interviews and helping raise the technical bar.

• Implemented Role Based Access Control from scratch on 50+ endpoints
• Optimized the performance of the code nearly to 10% by removing irrelevant packages
• Reduced Docker image size to 73% by using alpine based image
• Defined features from scratch for 4 features sequencing library, hospital metrics cronjob, disaster recovery